Terms of Service

1. Closed beta

ShipTogether is currently an invite-only closed beta operated by Trevia Group OÜ. Access is granted on a per-request basis and we may revoke access at any time while we stabilise the platform.

2. What ShipTogether is

ShipTogether is a marketplace that lets importers share container space (a “pool”) on the same shipping route. We do not own containers, we do not operate vessels, and we do not act as a freight forwarder. Pool organisers book the actual shipment with a carrier and coordinate the pooled cargo.

3. Platform fee

A 5% platform fee is added to every joiner payment (minimum EUR 10). Partners who run a paid job through the platform pay a 5% fee on the job value. We may waive fees for the first cohort of users during beta.

4. Responsibilities between users

Pool organisers are responsible for the commercial relationship with the shipping carrier, for any import/export compliance, and for the physical handover of cargo to joiners at destination. Joiners are responsible for the accuracy of cargo descriptions, declared values, and for arranging cargo delivery to the consolidation point. Partners are responsible for the services they quote and deliver.

ShipTogether facilitates coordination and payment but is not a party to the shipping contract.

5. Payments and refunds

Payments are processed by Stripe. Refunds during the closed beta are handled manually on a case-by-case basis — contact support@ship-together.com.

6. Acceptable use

You agree not to use ShipTogether to ship prohibited or restricted goods, to submit false information, to harass other users, or to probe the platform for vulnerabilities without prior written permission.

7. Liability

To the extent permitted by law, ShipTogether is provided on an “as is” basis during the beta. We are not liable for cargo damage, shipping delays, customs disputes, or losses arising from decisions made by pool organisers, joiners, or partners.

8. Contact

Legal entity: Trevia Group OÜ. Contact: support@ship-together.com. Full terms will replace this placeholder before general availability.